jayahoki Casino & Sportsbook Service Notice

jayahoki is available only in jurisdictions where online gaming and sportsbook wagering are permitted by local law. We do not offer our services in jurisdictions where such activity is prohibited, and we frame our availability as strictly jurisdiction-restricted. This legal notice sets out the conditions governing your access to jayahoki, your responsibilities as a user, and our commitment to data protection and fair play.

Your access to jayahoki depends on your location and the applicable laws in your jurisdiction. Before creating an account, you must verify that online gaming and sportsbook services are legal where you are. We are not responsible for your failure to verify local law; it is your sole responsibility to confirm that access to and use of jayahoki comply with the regulations of your own jurisdiction.

This notice covers service availability, account eligibility, jurisdiction restrictions, data protection, and contact information for legal inquiries. For additional policies, see our Terms & Conditions and Privacy Policy

Service availability and jurisdiction restrictions

jayahoki operates an online gaming and sportsbook platform. Our services include live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and sports and esports betting covering Liga 1, Piala AFF, Champions League, and esports tournaments like Mobile Legends, Free Fire, and PUBG Mobile.

These services are available only where local law permits. We do not represent that jayahoki is licensed, regulated, or legal in any specific jurisdiction. Users in regions where online gaming or sportsbook wagering is prohibited by law must not access jayahoki. If we become aware that you are in a prohibited jurisdiction, we will close your account and return any remaining balance to your verified payment method within 30 days.

jayahoki is not available in jurisdictions where:

• Online gaming or sportsbook wagering is prohibited by statute or regulation
• Unlicensed gambling or betting services are illegal
• Access to foreign gaming platforms is restricted by law

Users are responsible for verifying that access and use of jayahoki comply with the laws of their own jurisdiction. jayahoki assumes no liability for your use of our platform in jurisdictions where access is unlawful.

Your jayahoki account eligibility

To create an account on jayahoki, you must be aged 18 or older. We verify age during identity verification (KYC); accounts created by users under 18 will be closed. You must also provide a valid government-issued ID (KTP, passport, or driver's licence) to activate your account and access real-money games.

You may open only one account per person. Multiple accounts are prohibited and will be closed without notice. If we discover that you have created duplicate accounts or used false identity information, we will terminate all your accounts and forfeit any remaining balance.

Data protection and privacy

jayahoki collects personal data (name, email, government ID, payment details, transaction history) to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering (AML) regulations. We use industry-standard encryption (TLS 1.3) to protect your data in transit and at rest.

Your data is used only for account verification, payment processing, regulatory compliance, and customer support. We do not sell, rent, or share your personal data with third parties without your explicit consent, except where required by law (such as AML reporting to authorities). For detailed information about data handling, see our Privacy Policy

jayahoki retains your account data for at least three years per regulatory requirements. If you request account closure, we will retain minimal data (transaction history for compliance) and delete other personal information within 30 days unless law requires otherwise.

Two-factor authentication and account security

We require two-factor authentication (2FA) on all verified jayahoki accounts. Each time you log in from a new device, we send a verification code to your email or registered phone number. You must enter this code to complete login. This prevents unauthorized access even if someone obtains your password.

You are responsible for maintaining the confidentiality of your jayahoki password and 2FA codes. Do not share these with anyone. If you suspect unauthorized access, contact our support team immediately. We will investigate and guide you through a secure password reset if needed.

jayahoki is available only where local law permits. Your jurisdiction, your responsibility—verify before accessing our platform.

Payment methods and financial information

jayahoki supports eight payment methods across Indonesia: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, e-wallet. All payment information is encrypted and stored securely. We do not share your banking details or e-wallet credentials with game vendors or third parties.

Deposits are processed in Indonesian rupiah (IDR). We charge no deposit or withdrawal fees; your bank or e-wallet provider may apply standard transfer fees. Withdrawals are reviewed within one business day for verification and then processed to your verified payment method. Processing times vary by your bank or e-wallet provider (typically one to three business hours for bank transfers, minutes for e-wallets).

Dispute resolution and compliance

If you believe jayahoki made an error in a settlement, payout, or account charge, contact our support team within 30 days. We investigate all disputes and respond within seven business days. If you are unsatisfied, you may escalate your dispute to our compliance team using the contact form below.

jayahoki complies with anti-money-laundering (AML) regulations and knows-your-customer (KYC) laws. All accounts must complete identity verification before accessing real-money games or withdrawing funds. This is a legal requirement, not a jayahoki policy choice. We may place temporary holds on accounts or transactions if additional verification is required by law.

We keep records of all disputes, transactions, and account activities for at least three years per regulatory requirements. Our decision in a dispute resolution is final unless local law provides further recourse.

Contact for legal inquiries

If you have legal questions about jayahoki's service availability, data handling, or dispute resolution, contact our compliance team via the form below. We respond to legal inquiries in English and Indonesian within seven business days.

Please include your account email, the nature of your inquiry, and any relevant transaction details or dates. Legal correspondence is retained for at least three years per regulatory requirements.

Summary: jayahoki jurisdiction notice

jayahoki is available only where local law permits. You are responsible for verifying that access to and use of jayahoki comply with your jurisdiction's regulations. We do not claim that jayahoki is licensed, legal, or regulated in any specific jurisdiction. If you are in a jurisdiction where online gaming or sportsbook wagering is prohibited, you must not access jayahoki.

We protect your data using encryption and secure processes. We comply with AML and KYC requirements. All accounts require identity verification, and we investigate disputes fairly and transparently. If you have questions about service availability or legal matters, contact our compliance team using the form above or email our support team in the app.